№ 01 — Support
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Most answers are a search away. The rest are one message from a person who knows the product — no ticket queue, no phone tree.
21 articles
Getting started
Set up your shop in ten minutes
Connect your own domain
Import your clients and services
Choose a curation for your storefront
Payments & payouts
How payouts reach your bank
Why there is no commission
Take a deposit on a booking
Refunds and partial refunds
Send a branded receipt
Bookings & calendar
Reduce no-shows with reminders
Set up a waitlist
Block time off and holidays
Let clients reschedule themselves
Your line & messaging
Claim your business phone line
Send reminders from your number
Set up loyalty and memberships
SMS consent and compliance
Account & team
Add a team member
Change your plan
Export your data
Close or pause your account
Getting started
Set up your shop in ten minutes
Connect your own domain
Import your clients and services
Choose a curation for your storefront
Payments & payouts
How payouts reach your bank
Why there is no commission
Take a deposit on a booking
Refunds and partial refunds
Send a branded receipt
Bookings & calendar
Reduce no-shows with reminders
Set up a waitlist
Block time off and holidays
Let clients reschedule themselves
Your line & messaging
Claim your business phone line
Send reminders from your number
Set up loyalty and memberships
SMS consent and compliance
Account & team
Add a team member
Change your plan
Export your data
Close or pause your account
No match for that yet — but a person can help.
Email [email protected] ↗
Still stuck? A person, not a bot.
Urgent
Something critical affecting bookings?
Email [email protected] with “URGENT” in the subject and we'll respond ASAP. Please reserve this for genuine emergencies — for everything else, use the contacts above.
Platform statusstatus.bloomber.app ↗